Shop and Travel Flexibility to pay like a local in the 11 currencies with no hidden fees 2. Purchase an item in foreign currency. Please note:.
In some situations, the merchant may process your transaction and bill you in another currency other than the original transacted currency. Review the currency and billing amount in the merchant's check-out section or invoice. There may be gains or losses when you convert currency. You are advised to make an independent judgment with respect to any matter contained herein.
We are not liable for any delay in effecting such conversions, instructions or transactions. Related products. Current accounts. Credit cards. Back to top. Connect with us. Listening to what you have to say about services matters to us. The bank said it did not have to tell him. They all know me in there.
You shouldn't have to explain to your bank why you want that money. It's not theirs, it's yours. Peter from Wiltshire, who wanted his surname withheld, had a similar experience.
Peter phoned up the day before to give HSBC notice and everything seemed to be fine. The next day he got a call from his local branch asking him to pay his sons via a bank payment and to provide booking receipts for his holidays. Peter did not have any booking receipts to show. Belinda Bell is another customer who was initially denied her cash, in her case to pay her builder. However, in your case, Swindon branch staff have not allowed this and wanted more information. But I can also understand HSBC doing what it can to prevent fraud — there has been a rise in the number of sophisticated scams duping people out of their money in recent times.
Last year saw the rise of courier scams which work by hoodwinking customers into withdrawing money from their bank — and handing it over to a fraudster pretending to represent the bank. However, if you give sufficient notice and want a large sum of cash out and can prove who you are surely the bank has to give it you?
It is your money after all. I asked HSBC if this is the case and whether its policy has changed. The reason for this is twofold, as a responsible bank we have an obligation to our customers to protect them, and to minimise the opportunity for financial crime. Some links in this article may be affiliate links.
If you click on them we may earn a small commission. That helps us fund This Is Money, and keep it free to use. We do not write articles to promote products. We do not allow any commercial relationship to affect our editorial independence.
The views expressed in the contents above are those of our users and do not necessarily reflect the views of MailOnline. How we can help Contact us. Cost illustration for Credit Card. See more information on the rate of exchange MasterCard used when converting your transaction. You receive up to 56 days interest-free credit on credit card purchases if you pay your whole balance in full and on time. Please be aware that interest is charged from the date transactions are applied to your account until payment is received.
There is no interest-free period on cash advances. Some cash machine operators may apply a direct charge for withdrawals from their cash machines. This will be shown on-screen at the time of withdrawal. You can use your card to make non-sterling cash withdrawals from self-service machines operated by a third party and agree that the third party will perform the currency conversion for you.
The applicable exchange rate, the amount of cash you will receive and the amount in sterling will be shown on the screen. The amount in sterling will be deducted from your account balance when we receive details of the payment from the self-service machine operator, at the latest on the next working day. We do not expect coronavirus to have an impact on your APR or fees. Using your card Make the most of your card inside and outside the UK.
Close banner. Card support. Paying for goods in shops and restaurants. Confirming online card purchases. Cash withdrawals. Withdrawing local currency.
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